Resources from our May 16th Membership meeting, including Powerpoint, video, and podcast are available at www.sjrlc.org/meeting.
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2007 Spring Membership Program & Meeting: WHAT PEOPLE WANT
With Guest Speaker, Dave Genesy
Director of the Redwood City Public Library and Consultant to the "Trading Spaces" project at Mount Laurel Library
Pine Hill Golf Club
Wednesday, May 16, 2007
Noon - 4:00(lunch at Noon-1)Dave Genesy, consultant to the "Trading Spaces" project at Mount Laurel Library, returns to New Jersey to share his great ideas about creating a positive customer experience in the library. By focusing on what people want, and giving it to them in a warm, welcoming environment, we can make our libraries and library services more customer-centered and community-centered.
For complete details and registration form, click here.
via Tame the Web
Michael Stephens Writes...
Add this to Starbucks book clubs, wifi, and music sales, iTunes movie downloads and "third place" contenders like the aforementioned Starbucks or Panera Bread and you have a whole bunch of services, physical spaces and web sites competing for what libraries used to have a hold on.
Frankly, if a site like BookSwim flies, we need to be very aware and plan accordingly. I hope some of those innovating libraries out there are working on a Netflix model and that they will share it openly ASAP.
This troubles me. In fact let's look at the big picture of the last few days in notable news:
A library CLOSES to prevent young people from being rowdy
A site LAUNCHES soon that duplicates the successful Netflix model for the library "brand" - BOOKS!
What do these two events forecast for the future of libraries folks?
SEE ALSO:
Thanks to Kathy Schalk-Greene, Assistant Director at the Mount Laurel Library, for providing some great new (and updated) merchandising tip sheets for the Trading Spaces website. The new content can be found at http://www.sjrlc.org/tradingspaces
For your convenience, I'm also providing the direct links below.
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