Do More With Less: Continuing Quality Library Services in Times of Budget and Staff Reduction

 

Do More With Less: Continuing Quality Library Services in Times of Budget and Staff Reduction Presented by Andrew Sanderbeck CLICK TO REGISTER Wednesday, December 9, 2009 10:00 am - 4:00 pm (9:30 Coffee) Cost: $40 (Breakfast & Lunch included) Mount Laurel Library 100 Walt Whitman Avenue, Mount Laurel, NJ  08054  Directions: http://www.mtlaurel.lib.nj.us/about/directions.html The problem: Budget and other cuts from reliable sources of funding challenge libraries to find ways to continue and improve the quality of their services. Jobs continue to be cut and hiring freezes require existing library employees to fill the gaps. Demands on our collection and our computer and internet resources continue to rise and our patrons evolving needs are requiring library professionals to become experts in new areas of information and technology. Being really good at what we did a few years ago isn’t good enough. The solution: Finding and utilizing methods and processes to do more with less. This workshop focuses on the library taking the lead in four areas: Recognizing and taking actionon the evolving need of their patrons; Communicating information about change in a timely manner to the employees and patrons; Working with employees to meet their changing needs and using recognition to keep energy and morale up in the library; Keeping every resource of the library focused on its mission and strategic plan to create a much better tomorrow for the library and its patrons. Participants of this workshop will learn and begin to master: Developing and implementing a strategy and action plan for cross functional service delivery Identifying significant changes in patron needs and how your library can meet those needs Ways of maintaining and improving employee morale and respect for each other & patrons Recognizing how we make a difference: How your library can use recognition to keep morale and spirits high Reassessing our every move: Examining what works and what doesn’t work in the library to maximize our resources 5 CEU credits will be awarded for this workshop CLICK TO REGISTER About our Presenter Andrew Sanderbeck is a recognized expert trainer, coach and consultant on leadership and team development, customer service and developing cohesive management teams. He has owned and operated both retail and manufacturing businesses and has taken his life experiences of working with and owning his companies and turned them into gems of applicable knowledge for his clients. Andrew presents for audiences both domestically and internationally conducting training classes in the Caribbean, Europe and the Far East. Andrew is the founder of The People~Connect Institute, an organization of professionals that work with management and executive teams that value the human potential of their employees while leading purpose driven organizations. He is proud to have earned his certification in experiential facilitation, business coaching and consulting, helping his clients achieve unparalleled levels of productivity from their work groups and teams.